If you're locked out of your Tecno Spark 30C—whether due to a forgotten password, passcode, or because the touchscreen is unresponsive—a hard reset (factory reset) via Recovery Mode can restore access. Be aware, however, this will erase all data on the device and may require your Google account credentials after the reset.
⚠️ Before You Begin: Backup & Warnings
A hard reset permanently wipes contacts, apps, media, settings, and Google-linked accounts. Back up anything important if you still have limited access.
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Ensure your device has at least 40% battery, or keep it plugged in during the process.
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Be ready to provide your Google account credentials after the reset to comply with FRP (Factory Reset Protection).
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Hard Reset
🛠️ Method 1: Factory Reset via Android Settings
(Use this only if you can still unlock and access Settings.)
Open Settings → System → Reset Options.
Tap Erase all data (Factory reset) → confirm and wait.
Your Spark 30C will reboot and reset itself to factory state.
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🔧 Method 2: Hard Reset via Recovery Mode (Unlocking Locked or Unresponsive Devices)
Step‑by‑Step Guide:
Power off the phone. If it’s stuck, press and hold the Power button ~20 seconds until it shuts off.
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Press and hold Power + Volume Up (or Power + Volume Down, depending on firmware) simultaneously. Release once the Tecno logo appears.
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When the “No command” Android robot appears, hold Power again and quickly tap Volume Up. This launches Recovery Mode.
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Use Volume Up/Down to navigate to Wipe data/factory reset, then press Power to select.
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Confirm by choosing Yes (factory data reset).
After wipe finishes, select Reboot system now to restart the device cleanly.
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Hard Reset
💻 Method 3: Hard Reset Using a PC via ADB (Alternate Option)
Use this if button combos don’t work or Recovery isn't functional:
Install ADB (Android Debug Bridge) on your computer.
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Connect your phone via USB (enable USB debugging if possible). Run adb devices to check connectivity.
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If device is detected, type:
adb reboot recovery
The phone should boot into Recovery Mode. From there, follow steps as in Method 2 to wipe data/factory reset.
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This is particularly useful if on-screen input is unresponsive.
👇 Alternative Unlock Ways?
A few forums mention third‑party PC tools that claim to remove screen locks and wipe data automatically, but these are not always reliable and often still perform a full factory reset with data loss.
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Some legacy tips (e.g. deleting gesture.key) don't apply to Android 14-based devices like the Spark 30C.